The Steading | Kingsbarns | Near St Andrews

See above Negative: On arrival at the property, I had not received the code to the key safe. In the course of the next half hour, I telephoned twice, only to receive a recorded message. I left a message and received no reply. I sent two e.mails and received no reply. Fortunately two nearby residents were able to obtain the code, how I know not. We left the property 6 days later and had still not received a reply from you. This is completely unacceptable and an appalling failure on your part. Perhaps you could explain why this happened and equally importantly why you did not reply to my e. mails and phone calls.